FAQ

Have questions? We have answers! This page contains the most frequently asked questions. If you have further questions or need assistance, please don't hesitate to contact us.

Q:How do i set up my ScandiViews PROJECTOR?

A:To set up your projector and install the necessary apps, we recommend you take a look at our user manual for the Visual Smart Projector that comes with your package.

Q: Are there any Shipping fees

A: No we are offering 100% FREE tracking and shipping to all orders

Q; Will i have to pay customs, VAT or import taxes?

A: NO. All taxes and VAT aer all ready included it the product price. The price you see at checkout is 100% final and you will not receive any unexpected customs fee upon delivery.

Q: How long does the delivery take?

 

A: Typically between 4 to 7 days. As soon your order is packaged and leave the warehouse you will receive a notification so you know exactly when to expect your projector.

 

Q: Can i track my order?

A: Yes absolutely. Once your order has been shipped you will automatically receive a shipping information email containing your tracing number. You can use this number to follow your packages journey all the way to your doorstep.

 

Q: What is your return policy?

A: We want you to love your cinematic experience. We offer a 30 day return policy, meaning you have 30 days to request a return if your are not fully satisfied. For more details visit our Refund Policy page